Support - Bearable

How Can We Help?

Account & Subscription

Change or update account email address

Data privacy

Discounts

How to cancel a free trial

How to cancel your subscription

How to delete account and/or data

How to request a refund

Lifetime subscription

Restore my missing subscription

Sponsored subscriptions

Switching devices

Troubleshooting

How to contact Bearable for Support

How to fix Lagging & Freezing

How to prevent crashing, lagging, and freezing

I’ve lost my data.

My correlations are wrong / don’t make sense

Not receiving notifications / reminders

Syncing not working correctly

Unable to create an account

Unable to subscribe

Common Questions

Are blank entries incorporated into insights?

Bearable Free vs Premium Features

Can Bearable track my chronic illness?

Can I change to 12h clock format?

Can I copy previous/past entries?

Can I track multiple people or family members?

Can I use Bearable on multiple devices?

Can I write or import data to another app from Bearable?

Can you see what I enter into the app?

Change or customise Symptom scales e.g. 0 to 10

Change when my day begins and ends?

Customise medication reminders

Does Bearable sell health data?

How to enter data past midnight

How to share data with a Doctor, Therapist, or other medical team member?

How to track or edit hydration?

How to track the weather in Bearable?

Is there a Browser or Desktop version of Bearable?

Is there somewhere I can see which features are coming next?

Make Bearable less overwhelming.

Track multiple times per day in the health check-in.

What are all the different scales used in Bearable?

What does ‘marking day complete’ do?

What happens to Factors that I leave blank?

What happens when I mark ‘day complete’?

Why do I need to create an account?

Tips

4 Ways to get the most out of your Insights

6 ways to get the most out of your Free Trial.

7 Tips to help you decide what to track in Bearable

Getting started - Personalising Bearable

Health Experiments: A guide to learning how your habits impact your health.

The Bearable Starter Pack | 7 useful things to know on day one

Track “bad” habits like cigarettes and alcohol (by quantity and frequency)

Track symptoms of Long Covid | Tips from Bearable users

Track symptoms of pain | Tips from Bearable users

Track the effect of cold showers on your symptoms

Track the effect of self-care routines on your health

Track the effect of the Covid vaccine on your health

Track the impact of your menstrual cycle on your health

Track your mental health | Tips from Bearable users

Visualising your health data in many forms

What are Factors? (and answers to other common questions)

Who really makes you happiest? How to track your Social Life and Mood to get useful insights

Issues

Bearable isn't opening properly anymore

Canceling your Bearable subscription

Health Sync not working properly

I'm not receiving reminders

Requesting a refund

Restore your Bearable subscription.

Using the same Bearable account on multiple devices

How to

Change units of measurement (e.g. Weight and Temperature)

Configure and Enter data into Bearable

Contact Bearable for support.

Delete your account and/or your data

How to find correlations.

How to prepare for a medical appointment with Bearable.

How to use Bearable to discover what’s improving and worsening your health.

How to use Bearable to help staying accountable for your health.

How to use Bearable to help you to form new habits.

How to use Bearable to manage your medication.

How to use Bearable to monitor your symptoms over time.

Period and Menstrual Cycle Tracking

Sync with Google Fit or Apple Health

Sync with other devices & apps (e.g. Samsung Health, Garmin & Fitbit)

The Factor Effect Report: What's improving or worsening your health